CareWorx Fully Managed Launches Secure Single Sign-On Solution


ConnectOne enables convenient, secure, efficient access to SaaS applications

CareWorx Fully Managed, a top-50 global managed service provider (MSP) and market leader in Senior Care technology solutions today announced its new secure single sign-on solution ConnectOne, designed to increase digital security, alleviate staff frustration and increase productivity for organizations.

ConnectOne provides organizations of any size with a managed solution to handle secure access to the growing number of Software as a Service (SaaS) applications — offering improved security and convenience for employees faced with an increasing number of passwords.

“We handle password resets for many organizations as part of our 24×7 service desk, and we can safely say this is a common problem for companies everywhere,” says Ryan Vallee, CareWorx Senior VP of Technology. “No organization wants employees taking security shortcuts to remember passwords. But they also don’t want constant password resets – a real drain on productivity and a lot of unnecessary work for IT teams.”

ConnectOne makes it simpler and safer for users to access the apps and data they need – anytime, anywhere from a single portal – while strengthening security and compliance and driving efficiency. The solution offers:

  • Centralized access management for users
  • One password end-user access to multiple apps
  • Multi-factor authentication capability
  • Policy-based access by user, location, application
  • Accelerated employee onboarding/offboarding
  • Reduced IT helpdesk requests

“There is a lot of frustration with an increasing number of passwords for applications,” says CareWorx Senior Care Division EVP and GM, Mark McIntyre. “That sometimes leads to practices that threaten data security and in the senior care sector, patient privacy. That’s a serious threat to compliance. ConnectOne makes it possible to alleviate these problems.”

Learn more about ConnectOne.

In December 2018, CareWorx and Fully Managed announced a merger between the two managed service provider organizations.

About CareWorx:

CareWorx is a top-50 global managed service provider, leading ServiceNow MSP, and market leader in Senior Care.  The CareWorx Central service management platform provides organizations with a complete solution to deliver 24×7 service desk, IT service management, automation, security, and self-service to end-users.  Our GrandCentral platform delivers ServiceNow-as-a-Service at a fraction of the cost with seamless implementation and ongoing maintenance.  CareWorx is the senior care industry’s largest provider of managed IT services, hardware/mobile devices, and wireless solutions. We help over 600,000 seniors receive better care every day!

About Fully Managed:

Founded in 2002 in Vancouver, BC, Fully Managed is now Western Canada’s leading Managed Services Provider, delivering innovative IT solutions to more than 150 companies around the world.  Every day, thousands of people rely on Fully Managed to deliver the Peace of Mind that their technology will work exactly how they need it to, when they need it to.


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